Monday, July 6, 2009

D-Link Xtreme N Dual Band Gigabit Router

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The D-Link Xtreme N Dual Band Gigabit Router (DIR-825) is the latest addition to the award-winning Xtreme N product family. The dual band technology in the DIR-825 supports 2.4GHz & 5GHz wireless signals at the same time. This allows you to check e-mail and browse the Internet using the 2.4GHz band while simultaneously streaming High-Definition (HD) movies and other media on the 5GHz band. The DIR-825 is designed for users looking to get a true HD wireless connection that can handle multiple HD video streams throughout the house, while being backward compatible with existing 802.11g and 802.11a products.
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Technical Details

- Intelligent QoS technology prioritizes Internet traffic as well as wired and wireless network traffic
- Xtreme N technology allows for farther home coverage
- Secure your wireless network using advanced WPA or WPA2 encryption
- Supports Good Neighbor Policy--will not interfere with other wireless networks
- Backward compatible with 802.11g and 802.11a devices including game consoles and digital media players
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Customer Buzz
 "Performs nicely; very difficult to set up." 2009-06-29
By consumer (Orange County, CA)
Both the 2.4 ghz and the 5.0 ghz work very nicely. However... it took me 7 calls (not exaggerating) to make them successful. Talking to customer support is difficult as the DLink technicians have poor English skills and are unknowledgeable. Expect hours to get the internet plus the "utility Port" for the printer to work.



Very well designed product, but expect some customer support grief to get the router working. Make sure you download the latest "firmware." Now 1.11 as of review date

Customer Buzz
 "Very pleased" 2009-06-28
By Patrick Saas
Great router! Easy to configure and secure and as fast as I hoped it would be. I have had no problems with it whatsoever.

Customer Buzz
 "Dlink DIR-825 OK, for a router" 2009-06-25
By PDX Craig (Portland, OR)
Version A1, Firmware 1.01

I recently upgraded my old g level router to this one.

As with my experience with other routers, the documentation was spotty, with lots of inconsistencies. Set up was a pain. But it I got it working in less than an hour.



The max rate I connected wireless was 130 Mb/s. At first I got half this, but bumped the default frequency from 20 to 20/40 and it improved. Haven't used the 5 GHz band much.



Can only connect 1 person at a time to the usb storage device and I could not see it when connected wireless. Tried customer support and got the typical royal run around. We traded email 3 times with them asking unecessary clarification questions each time. Finally they wrote me to call in. I did, and after answering another barrage of questions off their list I was put on hold for 5 minutes. I had better things to do and hung up. Unfortunately this crap is all to typical.



Read the reviews and decided to upgrade my firmware to 1.11. This required also downloading a new usb utility and setting up my router a 2nd time - 5 minutes this time.



Finally - yes, I can access my usb disk wirelessly.

Customer Buzz
 "Horrible Just Horrible" 2009-06-23
By Justime (USA)
I would like to begin by saying that Amazon's customer service is impeccable. This product on the other hand is not worth its cost. The range is terribly weak, the speed was inconsistent by bursting packets of data and having lag the next minute. Next, this product kept dropping connection and forcing the adapter to reconnect. Also, it is utterly point less to buy this router unless your adapter can handle the 5ghz frequency. I got the dwa-552 xtreme n adapter which apparently get on the n frequency.

LASTLY TECHNICAL SUPPORT KNOWS NOTHING THEY ARE NO HELP.

Customer Buzz
 "Nothing "Xtreme" or dual band about it. NOT RELIABLE." 2009-06-23
By Santiago N. Arene (Washington, DC USA)
Had constant connection failures out of the box. Firmware upgrade was suggested. Latest firmware installed and all connections (wired, 2.4Ghz, 5Ghz) still crap out at least once every hour. D-Link has a lot to learn on the manufacturing side and, most importantly, on the customer service side, which, at best, is horrendous. You have to spend 5 hours on the phone w/ them to have them admit it's they're problem. All while telling the user it's user error, user equipment error (all your non-D-Link equipment, of course, is to blame).


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